Does the Bio-Well work with the Apple - ARM Chips?

Bio-Well camera and Bio-Well software are fully compatible with the new MacBook with M1 chip, but we need to give you some hints.

In case you have any issues with installation or starting the Bio-Well software please refer to: https://www.bio-well.com/gb/learn/faq.html#soft9

In order to provide maximum stability of Bio-Well camera functioning on Mac we recommend using the standard USB cable that is provided with every device for regular USB ports (USB A).

If your MacBook doesn’t have a USB A port then please buy an adapter: USB to USB-C.

Do not use USB hubs for MacBooks – they do not provide proper grounding.

Use the USB-A to USB-C adapter with the standard wire from the package.

USB-C cable that is provided with every Bio-Well device doesn’t provide proper grounding. Don’t use it.

You can easily find a proper adapter in any local online shop.

USB-A to USB-C adapter: https://cutt.us/G73lq

Tiffany Barsotti