Bio-Well device doesn't work (is not recognized) on Windows 10.

If you are able to start the Bio-Well software, but device is not detected (recognized) - in some cases yellow LED stays on and doesn't change to green - it means FTDI drivers were not installed correctly or not installed at all.

Open the File browser and go to the folder, where Bio-Well program was installed.

By default it should be: C:\Program Files (x86)\Bio-Well\

Find the file with the name "CDM21224_Setup" and run it with Administrative rights (it is the FTDI driver setup file). To run it with Admin rights right click on it and select the corresponding line in the drop-down menu.